Our medical manager, together with the general management is responsible for the content of our medical policy, including policy competence, training, recruitment and deployment criteria.
Since 2002, Prof. Dr. B.J.M. van der Meer, anesthesiologist-intensivist, is our medical manager. Previously, he was with us for several years being active in repatriations and as a consultant, in addition to his work at the AMC and later at the Amphia hospital in Breda.
He is the author of the book “Limits to care?” on medical repatriations.
for medical advise, we have for 3 additional medical specialists:
– Dr. J.E. Kal, anaesthesiologist
– Dr. E. Dubois, cardiologist
– Dr. H.H.W. Janssen, psychiatrist
Adviser about psychosocial issues:
– Prof. Dr. J. Pruyn, psychologist
Education and training
Personell of our ambulance service is trained in the following areas:
- ACLS course ambulance
- pediatrics training
- reserved procedures
- lifting techniques
- dealing with aggression
- BLS / AED
Each course is completed with a certificate.
Since 2010 Elearning is an essential part, followed by practical training.
Additional (for drivers) training sessions include in addition to the emergency / first aid training, BLS / AED, driver training.
The following core values which helps our organization achieve it’s goals.
We work inside and outside the organization in a pleasant and constructive way. Openness and respect for the client or partner are the most important values. Through these values we add our part to the SLA’s
We place high demands on the quality of our services, our staff have a broad and proven expertise in their field and maintain their competence and skills through regular internal and external training activities.
We feel connected to the organization, the client and the patient. A social approach and attitude of our staff and the comfort experienced by our patients are the most important values.
We work constantly to improve our services, by:
- (Re) training courses and peer
- evaluation moments
- use of modern materials and resources
- quality management
We strive for the highest possible satisfaction of our clients and patients.
Our coordinators and medical advisors are available 24/7 for requests. Our medical equipment is inspected annually. Medication and policies carried out in consultation with our supervisory pharmacist.
Our activities are assessed by Lloyd’s Register. It is through our quality management system we have met the standard ISO 9001:2008.